At I DJ NOW, we take pride in offering select products in Open Box Mint Condition — a special category designed for customers who want the same top-tier quality and reliability as new gear, at a reduced price.
What “Open Box Mint” means
“Open Box Mint” items are Grade A products that have been carefully opened, briefly handled, or gently used in controlled internal settings. Each item begins as a brand-new unit from our standard inventory and is inspected, tested, and repackaged by our technical team to ensure it performs and looks like new.
- Fully tested and verified by our in-house technicians
- Guaranteed to meet the same performance standards as new stock
- May include all original packaging or be carefully repacked in plain boxes
- Includes all essential accessories unless otherwise noted
- Eligible for our standard return policy unless stated otherwise on the product page
Condition standards
Every Open Box Mint item goes through a comprehensive multi-point inspection to confirm full functionality and cosmetic excellence. These products are indistinguishable from new in both appearance and performance and often show little to no signs of prior handling.
Some reasons an item may be labeled as Open Box Mint include, but are not limited to:
- Used briefly for in-store or employee training demonstrations
- Opened for product comparisons or manufacturer evaluation
- Handled during professional photo, video, or social media content creation
- Inspected internally for quality assurance or feature review
After any brief use or handling, each unit is fully tested, cleaned, and carefully resealed by our professional team before being offered for sale again. Only products that meet our highest quality standards are listed as Open Box Mint.
Why we offer Open Box Mint items
Open Box Mint items let you purchase professional-grade equipment at a lower price, with the assurance that it has been inspected and approved by the same experts who use this gear every day. You’ll enjoy excellent value, verified quality, and peace of mind with every purchase.
Warranty and support
Unless otherwise noted, Open Box Mint items are backed by the original manufacturer’s warranty and qualify for full I DJ NOW support, including technical assistance and after-sale service.
If you have questions about a specific item’s condition, included accessories, or warranty coverage, please Contact Us or call 1 (800) 355-7746.