Sometimes a single order ships in multiple packages — even though it’s all part of the same shipment. This happens so your items can travel safely and efficiently, especially when they’re large, fragile, or packed separately.
Why Multiple Packages Happen
- Size or weight: Larger orders are split into several boxes to protect the items during transit.
- Different product types: Some items (like cases, stands, or cables) are packaged separately for safety.
- Warehouse packing: Orders are sometimes divided into multiple boxes but all ship together under one shipment.
Tracking All Your Packages
You’ll receive one main tracking number from the carrier. This tracking number covers the entire shipment, even if there are multiple boxes. Many carriers (like UPS and FedEx) list all associated package numbers under that main tracking link.
To view each package’s progress:
- Click the tracking link in your shipping confirmation email.
- On the carrier’s page, look for a section that says “Multiple Packages” or “Other Packages in This Shipment.”
- You’ll see each box listed with its own delivery status and estimated arrival time.
Example:
UPS Tracking #: 1Z8FE7740393874211
Package 1 — Delivered
Package 2 — In Transit
Both are part of the same shipment and will usually arrive within 24–48 hours of each other.