Occasionally, weather events, high seasonal volume, or carrier exceptions can affect transit times. While these delays are outside of IDJNOW’s control, we’re here to help.
What you can do
- Check your tracking link for the latest scan updates (sent by email when your order ships).
- Log into your IDJNOW account for real-time status.
- Contact Us if your tracking hasn’t updated for multiple business days.
Shipping terms and eligibility may change without notice. All timeframes represent typical transit durations and are not guaranteed unless otherwise stated in writing.