Why was I charged shipping?

Some items do not qualify for Free Economy Shipping due to their size, weight, or special handling requirements. When free shipping does not apply, available shipping options and costs are displayed during checkout before you place your order.

Common reasons shipping charges apply

  • Oversized, heavyweight, or fragile items
  • Freight shipments or palletized deliveries
  • Special-order or restricted items
  • Destinations outside the lower 48 United States

If an order that shipped free is later returned, the outbound shipping cost may be deducted from your refund per our Return Policy.

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