We’re more than just a place to find great prices on your gear
You deserve better than that. Our staff uses the same gear as you do, and we’re passionate about what we do. We build a relationship with our customers that goes far beyond the click of a "Buy Now" button followed by a "Thank You" email. It’s not only about a great price. It's about great service. It's about great performance. It's about our team making that special connection with you. Day In. Day Out.
We guarantee you the lowest possible price, PLUS so much more that creates what we call the "Best Price +Plus" guarantee.
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The fastest shipping in the industry |
Thousands of products in stock ready for immediate shipment |
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A fully-trained staff that is ready for you to call our toll-free number |
Retail showrooms packed with live interactive display models |
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Free shipping on most orders over $50 |
Equipment and lighting rentals in retail stores |
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Friendly 30-day return policy |
Quantity discounts, package deals & special manufacturer rebates |
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30-day Satisfaction/Defect-free guarantee protection |
Member of the Better Business Bureau with an A+ rating |
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Honest knowledgeable advice |
Member of the Bizrate Circle of Excellence |
Buy with confidence, idjnow has got your back.
We guarantee the lowest advertised price on all the gear we sell. If you should see the same item advertised by an authorized dealer for less, just let us know and we will be happy to match it or even beat it for you in some cases. Idjnow must be notified within 30 days of your purchase date.
Restrictions for the Lowest Price Promise:
Items must be offered by another authorized dealer, and they must be readily available and in stock. Items must have the exact model number, be sold as brand new, factory-sealed, and advertised in print for less. Items may not be liquidation, closeouts, discontinued, store displays, demonstrations, refurbished, b-stock, or open-box in order to qualify for our best price guarantee, but you still get the plus!
We also guarantee your purchases will be free from manufacturer defects for up to 30 days from delivery. If you receive a product that does not work, just notify us within 72 business hours so that we may correct it for you.
If your item works well but you just don't like it or don't want it, we still want you to be 100% satisfied. You may return it up to 30 days from the delivery date (the customer is responsible for return shipping fees). Simply follow the steps in this article to request a return.
*The Lowest Price Promise does not cover items on sale Thanksgiving Eve through the Monday after Thanksgiving, whether offered by idjnow or a competitor.
*idjnow reserves the right to refuse any order, revoke any published offer and correct any errors or inaccuracies, including those discovered subsequent to the submission of an order, and whether or not your credit card has been charged. If your credit card has been charged for the purchase and your order is canceled, idjnow will issue a credit to your payment account in the amount of the charge. By purchasing with idjnow you agree to all the above terms and policies.