What is the IDJNOW Best Price +Plus Guarantee?
The IDJNOW Best Price +Plus Guarantee is our commitment to helping customers get competitive pricing and real value on DJ, pro audio, lighting, staging, recording, video, and event production gear.
Pricing requests are reviewed by our team and are not guaranteed. Eligibility can depend on the product, brand, competitor, advertised price, availability, order details, and other applicable factors.
What does Best Price +Plus mean?
Best Price +Plus means we look beyond just the product price. Our team considers the full value of your purchase, including product support, authorized gear, availability, shipping options, package recommendations, and help before and after the sale.
Can IDJNOW match a competitor’s price?
IDJNOW may review eligible price match requests from authorized competitors. The item must generally be the same exact product, new, in stock, and available from an authorized retailer at the time of review.
Price match requests are not guaranteed and must be reviewed and approved by IDJNOW before the order is placed or before any pricing adjustment is confirmed.
What information should I include?
To request pricing help or a price match review, please include:
- The IDJNOW product name or SKU
- The competitor’s advertised price
- A link to the competitor’s product page
- Any shipping, handling, coupon, bundle, or promotional details shown by the competitor
- The quantity you would like to purchase
- Your timeline or event date, if relevant
What may not qualify?
Some offers may not qualify for price matching or pricing adjustment. This may include, but is not limited to:
- Used, open-box, refurbished, demo, or B-stock items
- Marketplace sellers or unauthorized sellers
- Out-of-stock items
- Pricing errors or expired offers
- Membership-only, loyalty, auction, liquidation, closeout, or limited-quantity offers
- Bundle pricing that cannot be matched to the same exact items
- Offers with different shipping, handling, tax, warranty, or service terms
- Manufacturer restrictions or brand-specific pricing rules
Before placing your order
If you would like pricing reviewed, please contact IDJNOW before placing your order. Do not assume a price match, discount, refund, or adjustment has been approved unless IDJNOW confirms it in writing.
Once an order is placed, pricing changes or adjustments may not be available.
Need pricing help?
Submit a request with the product details, competitor link, quantity needed, and any important timeline so our team can review available options.