Who are the experts behind IDJNOW?
IDJNOW is supported by a team of experienced gear specialists, sales advisors, customer support team members, warehouse staff, and showroom professionals who understand DJ, pro audio, lighting, staging, recording, video, and event production equipment.
Our team helps customers choose the right gear for their setup, event, venue, installation, or performance needs.
How our team can help
IDJNOW can help with questions such as:
- Which product is right for your setup
- How different products compare
- What gear is compatible with equipment you already own
- Availability and estimated shipping timing
- Package recommendations for DJs, performers, venues, schools, houses of worship, and production teams
- Order, shipping, return, and service-related questions
Product guidance before you buy
Shopping for audio, lighting, video, staging, or DJ gear can involve many details. Our team can help you compare options, understand key differences, and narrow down choices based on your goals, budget, timeline, and application.
Product guidance does not guarantee compatibility for every setup or installation. Please review product specifications, manufacturer information, and any applicable requirements before placing your order.
Support after your order
After you place an order, our team can help review order status, shipping information, tracking questions, return eligibility, service-related questions, and other available next steps.
For the best support experience, please include your order number, product name or SKU, and a clear description of what you need help with.
Online, by phone or text, and in the showroom
You can shop with IDJNOW online, contact our team by phone or text, or visit our Babylon, NY showroom for in-person gear help and product guidance.
View showroom hours and directions
Need help?
Start in the IDJNOW Help Center to search common questions or submit a request to our team.