If your organization is tax-exempt, you can apply to have sales tax removed from future eligible purchases with IDJNOW. We accept applications from qualified businesses, schools, government agencies, and nonprofit organizations within the United States.
How to apply
Tax-exempt requests are now processed through our secure exemption portal. Before applying, please make sure you have an IDJNOW customer account.
- Create an IDJNOW account: If you do not already have an account, please create one here using your organization’s email address.
- Apply for tax-exempt status: After your account is created, or if you already have an IDJNOW account, complete the exemption application here and provide the required documentation.
- Wait for approval: Once your exemption is reviewed and approved, eligible purchases made under the approved account can be processed tax exempt.
You can also visit our Tax Exempt & Purchase Orders page for access to both the tax exemption process and purchase order submission form.
What you’ll need
- A current and valid sales tax exemption or resale certificate
- Your organization’s legal name and billing address, which should match the certificate
- Contact information for your purchasing representative
- Access to the IDJNOW account that should be associated with the exemption
Processing time
Applications are typically reviewed as quickly as possible. Review times may vary depending on submission volume, certificate details, and whether additional information is needed. If we need anything else, our team may reach out to you directly.
Important notes
- Tax exemption can only be applied to orders placed after approval.
- Orders placed before approval cannot be retroactively adjusted or refunded for tax.
- Certificates must be valid and up to date. Expired or incomplete documents cannot be accepted.
- If tax is still showing at checkout, please contact us before submitting your order.
If you have questions or need help with the exemption process, please Contact Us or call 1 (800) 355-7746 for assistance.