Do you offer free shipping?
Yes. Orders of qualifying items over $100 qualify for Free Economy Shipping within the lower 48 United States. If your order is eligible, Free Economy will appear as the default shipping option during checkout.
How do I know if my order qualifies?
Shipping eligibility, available methods, and any costs are shown in the cart and at final checkout before your order is placed. If Free Economy Shipping is available for your order, it will appear as an option during checkout.
What items may not qualify?
Some items may not qualify for free shipping due to size, weight, handling requirements, item type, destination, carrier limitations, or other shipment factors.
Exclusions may include, but are not limited to:
- Oversized items
- Heavyweight items
- Special-order items
- Restricted items
- Freight-shipped items
- Items requiring special care or handling
For these items, available shipping options and costs will be displayed at checkout.
What is Free Economy Shipping?
Free Economy Shipping uses the most efficient carrier option available based on your location and item type. This may include postal, parcel, regional, or other available carrier options.
Economy shipping is not a specific carrier or a guaranteed service level such as Ground.
When will my order ship?
Most in-stock products ship the same day whenever possible. Some in-stock items may ship from alternate warehouses or require additional handling, so exact ship timing can vary by item, warehouse location, carrier pickup, and order review.
Some products may display a Ships in timeframe. When shown, this represents the expected handling period before the item leaves the warehouse. This handling period should be added to the selected delivery method’s transit estimate to understand the total expected delivery time.
Typical delivery timeframes
Typical delivery times depend on the shipping method selected at checkout:
- Economy: Up to 7 business days. Free for qualifying items.
- Standard: Up to 5 business days.
- Expedited: Up to 5 business days.
- Express: 2–3 business days.
- Immediate: 1–2 business days.
- Freight: Up to 7 business days for large, heavy, delicate, oversized, or special-care shipments.
Orders placed later in the business day, on weekends, or during high-volume periods may take additional time to process and ship.
Can I choose faster shipping?
When available, upgraded delivery options such as Standard, Expedited, Express, or Immediate may appear during checkout. Available options depend on destination, order contents, item availability, warehouse location, carrier availability, and applicable handling requirements.
If you need delivery by a specific date, please contact IDJNOW before placing your order so our team can review available shipping options. Delivery estimates are not guaranteed unless confirmed in writing by IDJNOW.
What happens if I return an order that shipped free?
If an order that originally shipped free is returned, the actual outbound shipping cost will be deducted from your refund. Refused or undeliverable shipments may also incur return shipping charges under our return policy.
Important notes
Not all shipping methods are available for every order. Options shown at checkout depend on destination, order contents, item availability, warehouse location, carrier availability, and other shipment factors.
Shipping terms, eligibility, available methods, and delivery estimates may change without notice. All timeframes represent typical transit durations and are not guaranteed unless otherwise stated in writing.